Key Responsibilities : Billing & Documentation :

- Generate accurate invoices for products and services.
- Maintain billing records and ensure proper documentation.
- Handle cash, digital payments, and maintain transaction records.
- Coordinate with accounts for reconciliation and reporting.
- Ensure compliance with GST and company billing policies.

Battery Service Operations :

- Inspect batteries for performance, charging issues, and physical condition.
- Coordinate battery installation, replacement, and servicing.
- Maintain service logs and track battery life cycles.
- Assist technicians in basic troubleshooting and maintenance.
- Ensure proper handling and safety standards for batteries.

Customer Handling :

- Attend customer queries related to billing and battery issues.
- Provide guidance on battery usage, maintenance, and warranty.
- Handle complaints and ensure timely resolution.

Inventory & Coordination :

- Maintain stock records of batteries and related accessories.
- Coordinate with suppliers/vendors for procurement and servicing.
- Track inward/outward movement of batteries.

Required Skills & Competencies :





- Basic knowledge of billing software (Tally/ERP systems).
- Understanding of battery types (Inverter, Automotive, Industrial).
- Valuable numerical and record-keeping skills.
- Strong communication and customer service skills.
- Attention to detail and accuracy.
- Basic technical troubleshooting ability.

Qualifications :

- Graduate / Diploma (Commerce, Electrical, or related field preferred).
- 1-3 years of experience in billing, service coordination, or similar role.
- Freshers with relevant technical knowledge may also apply.

Preferred Requirements :

- Experience in battery, inverter, or electrical service industry.
- Familiarity with GST billing and compliance.

Working Conditions :

- May involve field visits for battery service support.
- Handling of heavy equipment (batteries) may be required.

Key Performance Indicators (KPIs) :

- Billing accuracy and turnaround time.
- Customer satisfaction levels.
- Service resolution time.
- Inventory accuracy.

📌 Executive:billing & Services (Gurugram)
🏢 Assurance Intl
📍 Gurugram