Group Company: AU Small Finance Bank Limited

Designation: Relationship Manager Gold Loan

Office Location: Tuni Tuni

Position description: Responsible for acquiring and servicing gold loan customers, ensuring compliance with lending norms, and achieving business targets.

Primary Responsibilities:
1.Customer acquisition for gold loans 2. Conduct gold valuation and documentation 3. Ensure timely disbursement and repayment tracking 4.Maintain portfolio quality

Additional Responsibilities:
1.Cross-sell banking products 2. Support branch operations 3. Handle customer queries and complaints

Reporting Team
Reporting Designation:
Reporting Department:

Educational qualifications preferred
Category:
Field specialization:
Degree:
Academic score:
Institution tier:

Required Certification/s:

Required Training/s:

Required work experience
Industry: Banking / NBFC
Role: Sales / Lending
Years of experience: 2 to 5





Key Performance Indicators: 1.Loan disbursement volume 2.Portfolio quality 3.Customer satisfaction score

Required Competencies: 1.Customer Orientation 2.Integrity 3.Result Focus

Required Knowledge: 1. Gold loan products2. Lending norms 3.KYC and compliance

Required Skills: - Communication - Negotiation - MS Office

Required abilities
Physical: General office work
Other: Ability to handle pressure

Work Workplace Details: Branch-based with customer interaction

Specific requirements
Travel: Yes
Vehicle: Preferred
Work Permit: Not applicable

Other details
Pay Rate:
Contract Types: Permanent, Full time
Time Constraints: Standard banking hours
Compliance Related: Adherence to RBI and internal norms
Union Affiliation:

📌 Relationship Manager Gold Loan Tuni
🏢 AU Small Finance Bank
📍 Tuni