Role Summary

Security Engineer will be responsible for day-to-day operations, troubleshooting, and policy administration of AppGate ZTNA and iBoss Secure Web Gateway (SWG) platforms in a enterprise environment.

Key Responsibilities
3 to 12 years of hands-on experience in enterprise network security, systems operations environment.
Minimum 2–6 years working directly with Appgate SDP (ZTNA) and cloud-managed iBoss Secure Web Gateway (SWG) architectures.
Handle incident, request, and change management tickets within SLA
Perform policy and configuration changes using Config-as-Code (CaC) workflows validate changes through CI/CD pipelines and change governance processes
Familiarity with pipeline tools (e.g., GitLab CI/CD, GitHub Actions, or Jenkins) to run validation testing and automate platform API calls.
Troubleshoot ZTNA access issues (authentication, entitlement, connectivity) and SWG issues (URL filtering, access blocks, SSL inspection)
Monitor and maintain web content filtering, malware defense, and data loss prevention (DLP)



rules across the iboss cloud setting
Assist with log pipeline delivery and cross-platform health checks (e.g., iboss telemetry syncing into SIEM or Endpoint tools)
Perform initial root cause analysis (RCA) and create and update documentation (SOPs/runbooks)

Key Competencies
Strong troubleshooting and analytical skills for access-related issues
Valuable understanding of Zero Trust / SASE architecture principles
Ability to correlate issues across layers (endpoint → network → ZTNA → SWG → application)
Experience in incident management and SLA-driven delivery
Knowledge of policy-based access control and proxy behavior
Solid collaboration and communication skills across technical teams
Proactive mindset toward problem management and automation opportunities

Certifications (Preferred)
Zero Trust / SSE certifications

Microsoft Security / Azure certifications

📌 Openings For Security Engineer – Ztna Appgate & Swg Iboss (Noida)
🏢 HCLTech
📍 Noida