Job Description – Soft Collection ExecutivePosition: Soft Collection Executive

Process: Soft Collection / Telecalling

Location: Noida Sector 63

Experience: Fresher / 6 Months–2 Years

Salary: Up to ₹15,000–₹18,000 in hand + Incentives

Shift: Day Shift
Roles & ResponsibilitiesContact customers through calls regarding pending payments/EMIs.
Politely remind customers about their payment due dates.
Understand customer concerns and provide suitable payment-related information.
Encourage customers to make timely payments.
Maintain qualified and positive communication with customers.
Update call details, payment commitments, and customer responses in the system.
Follow up with customers as per the assigned schedule.
Achieve daily calling and collection targets.
Maintain proper records of all customer interactions.
RequirementsGood communication skills in Hindi and basic English.
Comfortable making outbound calls.
Basic computer knowledge.
Valuable convincing and negotiation skills.
Positive attitude and willingness to achieve targets.
Freshers are welcome to apply.
Candidates with BPO, telecalling, collection, or customer service experience will be preferred.

📌 Collection Executive / Officer Noida (India)
🏢 Aerial Telecom Solutions Private
📍 India