We are seeking a dedicated and detail-oriented Reservations Executive to join our team in Tamil Nadu. The ideal candidate will play a crucial role in managing reservations and ensuring a seamless booking experience for our guests. As a Reservations Executive, you will be responsible for handling inquiries, processing bookings, and providing exceptional customer service to enhance guest satisfaction.

Key Responsibilities
Manage incoming reservation requests via phone, email, and online platforms.
Process bookings accurately and efficiently, ensuring all guest preferences are noted and accommodated.
Maintain up-to-date knowledge of room availability, rates, and promotions to provide accurate information to guests.
Collaborate with other departments, such as front office and housekeeping, to ensure a smooth guest experience.




Handle guest inquiries and resolve any issues related to reservations in a timely manner.
Assist in maintaining the reservation system and ensure data accuracy.
Provide support in generating reports related to bookings and occupancy rates.

Required Skills
Strong knowledge of reservations systems and processes.
Excellent communication and interpersonal skills.
Ability to work in a quick-paced setting and manage multiple tasks.
Attention to detail and solid organizational skills.
Proficiency in Microsoft Office Suite and other relevant software. If you are passionate about hospitality and have a knack for providing outstanding service, we encourage you to apply for this exciting opportunity as a Reservations Executive.

This job is provided by Shine.com

📌 Reservations Executive Chennai (India)
🏢 EduRun Group
📍 India