JOB OPENING – SERVICE ADVISOR Popular Hyundai | Ernakulam Position: Service Advisor Location: Ernakulam, Kerala Job Responsibilities - Welcome customers and understand their vehicle service and repair requirements.
Prepare accurate job cards based on customer complaints and vehicle condition.
Explain required repairs, maintenance, and estimated costs to customers.
Coordinate with technicians and the workshop team to ensure timely completion of jobs.
Monitor the progress of repair and service work.
Conduct vehicle inspections and identify additional service requirements.
Provide regular updates to customers regarding vehicle status.
Prepare and explain service estimates and final invoices.
Ensure customer concerns are properly addressed and resolved.
Conduct vehicle delivery after confirming that all required work has been completed.
Maintain proper customer and service records.
Ensure compliance with Hyundai service standards and company procedures.
Maintain high levels of customer satisfaction and service quality.



Qualification - Diploma / Degree in Automobile or Mechanical Engineering preferred.
Positive knowledge of automobile servicing and maintenance.
Previous experience as a Service Advisor in an automobile dealership will be an added advantage.
Freshers with relevant qualifications and good communication skills may also apply.

Skills Required - Excellent communication and customer-handling skills.
Good knowledge of automobiles and vehicle maintenance.
Strong coordination and problem-solving skills.
Valuable computer and documentation skills.
Ability to work under pressure and meet deadlines.
Customer-focused attitude and professional behaviour.

Location: Ernakulam Industry: Automobile / Automotive Service

Pay: ₹10,000.00 - ₹45,000.00 per month

Perks
Health insurance
Leave encashment
Paid time off
Provident Fund

Work Location: In person

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