Receive and register customer service requests and machine breakdown complaints.
Coordinate with service engineers and technicians for site visits.
Schedule preventive maintenance and breakdown maintenance activities.
Follow up on machine installation, commissioning and servicing.
Maintain service reports, job cards and customer records.
Coordinate spare parts requirements with the stores and purchase departments.
Track pending service calls and ensure timely resolution.
Communicate with customers regarding service schedules and job status.
Prepare daily, weekly and monthly service reports.
Coordinate warranty claims and AMC (Annual Maintenance Contract) activities.
Follow up with customers for service feedback and satisfaction.
Maintain records of machine history and service activitie
Pay: ₹18,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Service Coordinator Kundli
🏢 North India Compressor
📍 Kundli
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