: Service Coordinator – Sales Support

Department: Sales Coordination / Sales Operations

Industry: Home Elevators / Lift Industry

Role Type: Non-Sales – Coordination & Backend Support

Location: Chennai
Job Summary

We are looking for a well-organized and detail-oriented Service Coordinator to support the sales team with backend coordination, data management, documentation, and reporting. This is a non-sales role focused on coordination and operational support. The candidate should have good MS Excel skills and excellent communication skills.
Roles and Responsibilities
Provide backend coordination and administrative support to the sales team.
Maintain and update sales trackers, customer databases, and daily reports using MS Excel.
Coordinate with internal departments to track customer requirements and project updates.
Follow up with internal teams regarding order status, documentation, and pending activities.
Prepare daily, weekly, and monthly MIS reports.
Maintain accurate records of customer details, leads, and project status.
Communicate professionally with customers and internal stakeholders regarding updates and requirements.




Track pending tasks and ensure timely follow-up and closure.
Prepare reports and share regular updates with the reporting manager.
Manage emails, documentation, and other coordination activities as required.
Required Skills
Valuable MS Excel skills: Data entry, sorting, filtering, formulas, and report preparation.
Excellent verbal and written communication skills.
Positive coordination, follow-up, and organizational skills.
Proficiency in MS Office and email communication.
Attention to detail and ability to manage multiple tasks.
Willingness to work in a backend coordination role without direct sales targets.
Qualification & Experience
Any graduate.
1–3 years of experience in sales coordination, backend operations, or administrative support preferred.
Experience in the elevator, home improvement, or customer coordination industry will be an added advantage.
Significant Note

This is a non-sales role. The candidate will support the sales team through coordination, Excel reporting, documentation, and follow-ups. There are no direct sales or revenue-generation responsibilities.

📌 Service Coordinator Chennai
🏢 Nibav Home Lifts
📍 Chennai