Location-Pune

Shit-US

Min experience - at least 4 yrs of relevant experience

Key responsibilities ( 4 Positions)
Allocate work and monitor queues across customer master, billing, cash application, collections, disputes and reporting.
Review high-value or complex accounts, unapplied cash, short payments, deductions, credit blocks and escalations.
Coach collectors and analysts on account strategy, customer communication, dispute ownership and documentation quality.
Track DSO, CEI, aging, overdue exposure, promise-to-pay, cash application and dispute metrics.
Coordinate with sales, customer service, credit, treasury, tax, legal and business stakeholders to accelerate resolution.
Own quality reviews, SOPs, controls, audit evidence, root-cause analysis and corrective actions.
Support close activities, forecasting, governance packs, transition and stabilization.
Drive improvements in auto-cash, digital collections, deduction workflow and customer self-service.
SAP S4 HANA knowledge is required
Excellent excel knowledge including advance excel
Positive Communication skill
Versatile to work in shifts
Must be aware of AR Sub-ledger closing process
Team and customer handling

📌 Order To Cash Team Lead Us Shift Pune
🏢 Winfort
📍 Pune