We are looking for a detail-oriented and organised Logistics Executive to manage day-to-day order processing, dispatch operations, shipment tracking and coordination with logistics partners, ensuring timely and effective delivery of customer orders.
Key Responsibilities
Manage daily order processing, packing coordination and dispatches.
Coordinate with courier companies and logistics partners for pickups and deliveries.
Generate shipping labels, invoices and other dispatch-related documents.
Track shipments and proactively follow up on delayed or undelivered orders.
Coordinate with logistics partners for NDRs, RTOs, returns and replacements.
Maintain dispatch records and update order status in the system.
Coordinate with warehouse and internal teams to ensure timely order fulfilment.
Monitor logistics costs and help improve delivery efficiency.
Preferred Qualifications
Positive communication and coordination skills.
Experience in e-commerce logistics, warehouse operations or dispatch management preferred.
Familiarity with courier platforms, Shiprocket, Delhivery and Amazon Seller Central is an advantage.
Solid attention to detail and ability to manage multiple orders simultaneously.