KV Pty Ltd T/as Vision Overseas Group is a reputable Australian Migration company that specializes in helping individuals and families navigate the complex immigration process. Our team of experienced professionals is committed to providing top-notch service to clients from all over the world.

We are seeking a highly motivated and organised Virtual Receptionist to join our team. As the first point of contact for our clients, you will play a crucial role in delivering exceptional customer service and ensuring a smooth experience for individuals seeking our immigration services. This is a remote, full-time position, offering flexibility and the opportunity to contribute to our mission of making immigration dreams a reality at the comfort of your home.

Duties and Responsibilities :

- Call Handling: Answering incoming calls, screening, and forwarding them as necessary.
- Appointment Scheduling: Scheduling appointments and meetings on behalf of clients or team members.
- Calendar Maintenance: Managing calendars of our migration agents and team members as needed.
- Database Maintenance: Update and maintain client records in our CRM system accurately.
- Administrative Support: Provide general administrative assistance to our migration agents and team members as needed.
- Customer Service:



Providing exceptional customer service by addressing inquiries and concerns professionally.
- Professional Representation: Representing the organisation in a professional and courteous manner during all interactions.

Qualifications :

- Experience: Previous experience in a customer service or receptionist role is preferred.
- Language Skills: A minimum score of 7 in the IELTS Speaking and Listening test.
- Education: Completion of schooling from the ICSE board is advantageous.
- Communication: Strong verbal and written communication skills.
- Technical Proficiency: Ability to use virtual tools and software for efficient remote work.
- Reliability: Demonstrated reliability and a robust customer-focused approach.

Working Conditions :

- Remote Work Hours: The position involves remote work
- Indian Summer Timings: 4 AM - 1 PM
- Indian Winter Timings: 3.30 AM - 12.30 PM
- Home Office: Requires a home office setup with a reliable and high-speed internet connection.

Remuneration Package : We offer a competitive remuneration package of ₹1.8 - ₹2.16 lakhs per annum (approximately ₹17,000 - ₹19,000 per month)

How to Apply : Pay: ₹17,000.00 - ₹19,000.00 per month

Benefits :

- Paid sick time
- Paid time off
- Work from home

Work Location: Remote

📌 Virtual Receptionist (Hoshiarpur)
🏢 Isha Parmar
📍 Hoshiarpur