About the Role

Key Responsibilities

Front Desk & Client Relations

- Welcome clients and visitors warmly and maintain a professional first impression of the studio.
- Manage client check-ins, appointments, class bookings, and cancellations.
- Maintain accurate client records and update membership information.
- Assist clients with studio policies, schedules, and service-related queries.
- Ensure the reception area and studio remain clean, organized, and presentable at all times.

Sales & Membership Management

- Convert inquiries and walk-ins into memberships and training packages.
- Explain studio services, pricing plans, promotions, and membership benefits effectively.
- Conduct studio tours and introduce prospective clients to available programs.
- Support membership renewals and retention initiatives.
- Achieve monthly sales and revenue targets set by the management.

Administrative Responsibilities

- Manage daily attendance records and appointment schedules.
- Coordinate with trainers regarding client bookings and session schedules.
- Handle basic billing, invoicing, payment collection, and receipt generation.
- Prepare daily and monthly reports related to inquiries, memberships, and sales performance.
- Assist management with operational and administrative tasks as required.

Requirements :





- Minimum 1-2 years of experience in front desk operations, customer service, sales, or hospitality.
- Experience in a fitness studio, wellness center, gym, spa, or healthcare environment will be preferred.
- Excellent communication skills in English and Hindi.
- Strong interpersonal and customer relationship management skills.
- Sales-oriented mindset with the ability to meet conversion and revenue targets.
- Knowledge of Microsoft Office, Google Workspace, and basic CRM/software tools.
- Professional appearance, positive attitude, and strong organizational skills.
- Ability to multitask and work efficiently in a fast-paced environment.

What We Offer

- Market-competitive salary with performance-based incentives.
- Opportunity to work with a premium Pilates brand.
- Professional growth and learning opportunities in the fitness and wellness industry.
- Positive and supportive work environment.

Location : Sector 104, Noida Employment Type : Full-Time Working Hours : As per studio operational requirements.

Pay: ₹20,000.00 - ₹45,000.00 per month

Benefits :

- Flexible schedule
- Health insurance
- Life insurance
- Paid time off

Experience :

- Front desk: 1 year (preferred)
- Sales: 1 year (preferred)
- receptionist: 1 year (preferred)

Work Location: In person

📌 Front Desk Receptionist / Sales Executive (Noida)
🏢 GKS FitFlex
📍 Noida