11 Nov
|
BUSINESS INTEGRA SOFTWARE SOLUTION PRIVATE
|
Noida
11 Nov
BUSINESS INTEGRA SOFTWARE SOLUTION PRIVATE
Noida
Job Title: Customer Associate / Senior Customer Associate: International Voice (Inbound), US Telecom
Location: Noida / Hinjewadi, Pune
Openings: 50
Job Type: Full time, Permanent | Work from Office
Shift: Night shift | 5 days working, split week off
About the role:
We are hiring Customer Associates and Senior Customer Associates for an international inbound voice process supporting a leading US telecom client. You will handle customer calls, resolve queries and deliver a outstanding service experience.
Requirements:
12th pass or above
Minimum 1 year of experience in an international inbound voice process (B2C domain is mandatory)
English proficiency at B2 level (SHL score 58)
Familiarity with MS Office and internet applications
Selection process: HR Round, Ops (UAT), SHL Assessment (58), B2 Assessment
Documents required: Aadhaar, Photo ID, all academic documents, all experience proofs, last 3 payslips
Keywords/Skills: International Voice, Inbound Process, US Telecom, B2C, Customer Support, BPO, Customer Service Associate
Job Title:
Customer Associate / Senior Customer Associate: International Dual Chat, US Telecom
Location: NSEZ Noida / Hinjewadi, Pune
Openings: 50
Job Type: Full time, Permanent | Work from Office
Shift: Night shift | 5 days working, split week off
About the role:
We are hiring Customer Associates and Senior Customer Associates for an international dual chat process supporting a leading US telecom client. You will handle multiple customer chats at once and provide accurate, timely resolutions.
Requirements:
12th pass or above
Minimum 1 year of experience in international dual chat
English proficiency at B2 level (Versant 58)
Typing speed of 30 WPM with 88% accuracy (no separate typing test)
Familiarity with MS Office and internet applications
Selection process: HR Round, Ops (UAT), Versant, Live Chat
Documents required: Aadhaar, Photo ID, all academic documents, all experience proofs, last 3 payslips
📌 Customer Support Executive Noida
🏢 BUSINESS INTEGRA SOFTWARE SOLUTION PRIVATE
📍 Noida