Key Responsibilities
Handle inbound and outbound customer calls professionally.
Assist US-based customers with their queries, concerns, and requests.
Provide accurate information and timely resolutions.
Maintain customer records and update information in the system.
Prepare reports and maintain data using MS Excel and MS Word.
Respond to customer emails and follow up on pending queries.
Ensure customer satisfaction through effective communication and problem-solving.
Follow company policies, quality standards, and customer service guidelines.

Required Skills & Qualifications
Valuable verbal and written communication skills in English.
Basic to intermediate knowledge of MS Office (MS Excel, MS Word, and Outlook).
Valuable typing and computer skills.
Strong problem-solving and interpersonal skills.




Ability to handle customer queries professionally.
Customer-focused attitude with a willingness to learn.
Freshers and experienced candidates can apply.

Pay: ₹18,000.00 - ₹25,000.00 per month

Advantages
Health insurance
Provident Fund

Application Question(s)
WEST DELHI NEARBY (PLS MENTION YOUR CUTRRENT LOCATION)
IMMEDAITE JOINER
MS-Excel & MS-Word Knowledge (MUST)

Education
Bachelor's (Required)

Experience
US Support: 1 year (Required)

Language
English (US English- Fluent) - Can Only Apply (Required)

Work Location: In person

📌 Us Customer Support Work From Office Dwarka
🏢 Omega Biznis Support (India) Private
📍 Dwarka