JLL supports the Whole You, personally and professionally.

Role OverviewThe Front Office Executive (FOE) serves as the first point of contact for all visitors and employees, ensuring a professional and welcoming front office experience. This role manages reception operations, visitor handling, and helpdesk coordination while maintaining high service standards and efficient communication.

Key ResponsibilitiesManage front desk operations, including greeting visitors and handling inquiries professionally

Oversee visitor management : registration, badge issuance, and access coordination

Maintain reception area standards, ensuring cleanliness and organization at all times

Coordinate meeting room bookings, scheduling, and readiness

Support corporate events by assisting with guest coordination and logistics

Maintain records of visitors, calls, and front office activities

Helpdesk & Ticket ManagementLog, track, and manage service requests through the helpdesk/ticketing system

Ensure timely closure of tickets in line with defined SLAs

Coordinate with housekeeping, IT, admin, and maintenance teams for issue resolution

Provide regular updates to users on ticket status and expected resolution timelines

Escalate critical issues to relevant stakeholders as required

Client & Employee InteractionAct as a central communication point for employees and external visitors

Ensure high levels of customer service and satisfaction

Handle complaints or concerns with professionalism and efficiency

Maintain confidentiality and adhere to company policies

Key Skills & CompetenciesExcellent communication and interpersonal skills

Strong customer service orientation

Ability to multitask and manage high footfall environments





Basic knowledge of helpdesk systems and MS Office

Professional appearance and demeanor

Qualifications & ExperienceBachelor’s degree or equivalent

1-3 years of experience in front office/reception or customer service roles

Experience in corporate office environments preferred

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL

- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is significant to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

📌 Front Office Executive (Bengaluru)
🏢 JLL
📍 Bengaluru