Company Name : NFCI - National Finishing and Cookery Institute
Location : Dehradun
Job Overview : We are seeking a confident and energetic Front Office Executive who can manage front-desk responsibilities while actively engaging in lead follow-ups and student counseling through calls. You will be the first point of contact for visitors and a key player in converting inquiries into admissions.
Key Responsibilities :
- Handle reception desk - greet and assist walk-in students and visitors.
- Manage incoming phone calls and respond to inquiries professionally.
- Make outbound calls to follow up with leads and prospective students.
- Counsel students about various courses offered.
- Maintain visitor records, inquiry logs, and follow-up databases.
- Coordinate with the admissions and faculty team as required.
- Ensure the front office area is presentable and organized.
Requirements :
- Graduate in any stream.
- 1-2 years of experience in front office/reception or telesales/admission counselling.
- Excellent communication and interpersonal skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Fluent in English and regional language.
- Professional appearance and grooming.