Key Responsibilities :

- Resolve customer queries, complaints, and service requests efficiently
- Provide accurate information about Ritzzpay services and products
- Maintain proper records of customer interactions and follow-ups
- Coordinate with internal teams to ensure timely issue resolution
- Ensure high levels of customer satisfaction and service quality
- Assist customers with basic technical or transaction-related issues

Eligibility Criteria :

- Minimum qualification :12th Pass (Higher Secondary) :

- Basic knowledge of Microsoft Office (Word, Excel, Outlook) :

- Minimum 1 year of experience in customer support :

- Experience in financial services / fintech / banking support is an added advantage

Language Requirements :

- Proficiency in Hindi, English, and Telugu

Required Skills :

- Good communication skills (verbal & written)




- Customer handling and problem-solving ability
- Basic computer and data entry skills
- Ability to work in a quick-paced environment
- Patience and a positive attitude

Preferred Qualifications :

- Experience in handling payment-related or financial service queries
- Familiarity with digital payment platforms or fintech services

How to Apply : Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Provident Fund

Application Question(s):

- Current Location & Willing to work from office?
- How many years of experience do you have in Customer Support?
- Worked with any fintech/financial products?

Work Location: In person

📌 Customer Service Executive (Hyderabad)
🏢 Ritzzpay Services
📍 Hyderabad