Job Title : Customer Service Executive (YES Bank Process - Inbound)

- Manage inbound and outbound customer interactions for a banking process.
- Resolve customer queries and provide accurate information on banking products and services.
- Ensure service quality and customer satisfaction as per defined standards.
- Follow operational procedures and compliance guidelines.

Responsibilities :

- Handle customer calls efficiently and professionally.
- Provide clear and accurate banking-related information.
- Maintain call quality and service benchmarks.
- Adhere to SOPs and regulatory requirements.

Salary (Monthly) :

- Freshers: ₹18,000 (In-hand)

Perks and Perks

- Performance-based incentives.
- Pick-up and drop facility from Thane Station.
- Rotational day shift with weekly offs.
- Exposure to banking customer service operations.

Contact Details

- HR Akshay: (phone hidden)

Job Types : Full-time, Fresher, Permanent

Pay: ₹18,000.00 - ₹22,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Service Executive (Thane)
🏢 Digitide Solutions
📍 Thane