Customer Relationship Executive (CRE)

Prabal Motors Pvt. Ltd. (Authorized Dealer of BharatBenz _ Commercial Vehicles)

Location : Chandrapur, Maharashtra Employment Type : Full-time Salary : ₹20,000 - ₹25,000 per month (Based on Experience)

About the Company

Prabal Motors Pvt. Ltd. is an authorized dealer of BharatBenz Commercial Vehicles , committed to delivering exceptional sales and after-sales service through customer-centric operations. We are looking for a dedicated Customer Relationship Executive (CRE) to strengthen our customer service team at our Chandrapur dealership.

Key Responsibilities

- Handle customer queries, complaints, and service requests professionally.
- Ensure timely follow-up with customers regarding vehicle service and feedback.
- Build and maintain strong customer relationships to enhance customer satisfaction.
- Coordinate with the Service, Sales, and Workshop teams for smooth customer support.
- Maintain customer records and update data in CRM and SAP software.
- Prepare daily, weekly, and monthly reports using Microsoft Excel .
- Conduct customer satisfaction (CSI) and follow-up calls.




- Ensure all customer interactions are handled as per company standards.

Eligibility Criteria

- Education : Graduate in any discipline (mandatory)
- Experience : 1-3 years of experience as a Customer Relationship Executive (CRE)
- Experience in the Automobile Industry will be preferred.

Required Skills :

- Excellent customer handling and relationship management skills.
- Good knowledge of Microsoft Excel .
- Working knowledge of SAP and CRM software.
- Strong communication skills in English, Hindi, and Marathi .
- Good interpersonal, coordination, and problem-solving abilities.
- Ability to work in a rapid-paced environment.

What We Offer

- Salary :₹20,000 - ₹25,000 per month (Based on experience)
- Career growth opportunities with a leading BharatBenz dealership.
- Professional and supportive work setting.

Contact Details : (phone hidden)

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Cre) (Chandrapur)
🏢 Ms Prabal Motors Private
📍 Chandrapur