Require Telecaller

- Outbound Process

Qualification

- HSC

Experience

- 1 Year in BPO industry

Key Responsibilities

- Handle outbound customer calls
- Provide clear, professional, and empathetic customer support.
- Follow standard operating procedures while resolving customer issues.
- Maintain high-quality service and adhere to defined KPIs.
- Accurately document customer interactions in the system.

Eligibility Criteria

- 1 year of experience in BPO customer service
- Average to Good English communication skill.
- Strong listening, problem-solving, and customer handling skills.
- The advisor should have experience of working in a fast-paced environment.

Key Skills Required

- Average to Good English communication
- Customer handling and empathy
- Sales ability
- Ability to work in a high-volume call environment
- Basic computer and CRM handling skills
- Basic Understanding of Quality Parameters.
- Experience in any domestic process
- Ability to manage high call volumes while maintaining service quality.
- Strong adaptability and willingness to work in a dynamic and rapid-paced retail support

environment.

Pay: Up to ₹23,000.00 per month

Work Location: In person

📌 Customer Support Executive (Cse) (Thane)
🏢 Medhansh Business Services
📍 Thane