Technical Support Engineer (Polymer Industry)

Company : USP Polymers LLP Location : Ashok Vihar, New Delhi Experience : Experienced (1-5 Years) Salary Range : ₹30,000 - ₹40,000 per month

About the Company

USP Polymers LLP is engaged in the polymer and plastic processing industry, providing high-quality material solutions and technical support to industrial customers. We focus on innovation, quality, and customer satisfaction by delivering innovative polymer compounds and customized solutions.

Job Summary

Key Responsibilities

- Provide industrial technical support related to polymer materials and plastic processing.

- Assist in production support activities including product trials, process optimization, and defect analysis.

- Troubleshoot issues related to injection moulding and excuration moulding plastic processing.

- Support installation, setup, and operation of polymer and plastic processing machinery.

- Coordinate with the Production and Quality teams to ensure consistent product performance.

- Conduct product demonstrations and assist customers in selecting suitable polymer solutions.

- Work closely with the Sales team to provide technical support during customer meetings and product presentations.

- Identify new business opportunities through customer visits, market interactions, and industry networking. :

- Generate and develop new customer leads, maintain relationships with existing customers, and support business expansion initiatives. :

- Understand customer requirements and recommend suitable polymer compounds and customized solutions. :

- Coordinate with the Business Development and Sales teams to convert technical discussions into commercial opportunities. :

- Monitor market trends, competitor products, and customer requirements to identify potential growth areas. :





- Prepare visit reports and regularly update customer interactions and business opportunities.

- Ensure compliance with company safety, quality, and operational standards.

Key Skills & Requirements

- Strong knowledge of TPE, TPR, TPV, TPU, Masterbatch, polymer compounds, and plastic raw materials.
- Good understanding of the polymer industry and plastic processing techniques.
- Hands-on knowledge of Injection Moulding, Excuration Moulding processes and machinery.
- Familiarity with polymer compounding and plastic processing equipment.
- Ability to analyze material and processing problems and recommend practical solutions.
- Basic understanding of technical sales and business development activities.
- Solid communication, presentation, and customer relationship management skills.
- Ability to negotiate and build long-term customer relationships.
- Willingness to travel extensively for customer visits, technical support, and business development activities.

Educational Qualification

- Diploma / B.E. / B.Tech in Polymer Engineering, Plastic Technology, Mechanical Engineering, or a related field.
- Experience in polymer manufacturing, compounding, technical service, plastic processing, or business development within the polymer industry will be preferred.
- Customer-focused with excellent analytical and problem-solving skills.
- Self-motivated, proactive, and capable of handling both technical support and customer development responsibilities.
- Ability to work independently as well as collaboratively with cross-functional teams.

Compensation & Benefits

- Competitive salary between ₹30,000 - ₹40,000 per month (based on experience and skills).
- Performance-based growth opportunities and career advancement.
- Exposure to leading polymer processing technologies and industrial customers.
- Supportive, professional, and growth-oriented work environment.

Pay: ₹30,000.00 - ₹50,000.00 per month

Work Location: In person

📌 Technical Support Service - Polymers Industry (Ashok Vihar)
🏢 USP Polymers
📍 Ashok Vihar