About Light Up

Light Up Beauty is a 2 year old skincare brand focused on honest and transparent skincare formulations which are high performance and affordable. It has been featured in Vogue, Elle, Grazia, Lifestyle Asia, Hello, HT and many more publications.

Role Description

This is a full-time on-site role located in New Delhi for a Customer Service and Sales Representative. Your main responsibilities will include making outbound calls to potential customers, explaining products and services, answering questions, and providing excellent customer service. You will also be responsible for maintaining customer records, following up with customers, and achieving sales targets. You will also be responsible for order verification, abandoned carts conversion, RTO monitoring and cancellation reduction. You will also be closing bulk purchase deals for skincare and tea for corporate gifting. They will also handle customer complaints and ensure customer satisfaction. The role is located in New Delhi.

Qualifications :





- Robust communication and interpersonal skills and able to converse in English and Hindi.
- Excellent phone etiquette and customer service skills
- Ability to persuade and influence customers
- Good problem-solving and negotiation skills
- Ability to work well in a team environment
- Proficiency in using CRM software
- Prior experience in a telecalling or sales role is preferred
- Ability to convince customers and handle objections
- Ability to record data and do basic Excel analysis

Job Requirements

Employment Type

Full Time

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Paid time off

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (preferred)

Language :

- Hindi (required)
- English (required)

Work Location: In person

📌 Customer Sales Executive (Delhi)
🏢 Light Up Beauty
📍 Delhi