About the Role : We are seeking a Customer Care Executive to join our logistics team. You will be the first point of contact for our customers, ensuring smooth communication and resolution of shipment-related issues.

Key Responsibilities :

- Track shipments and provide accurate updates to customers.
- Resolve issues related to delays, returns, and claims.
- Coordinate with internal teams (operations, dispatch, accounts) for problem resolution.
- Maintain records of customer interactions and feedback.
- Escalate complex issues to management when necessary.
- Help improve customer service processes.

Qualifications & Skills :

- Minimum 0-3 year experience in customer service, preferably in logistics or e-commerce.
- Excellent communication skills in Hindi and English.




- Strong problem-solving skills and attention to detail.
- Ability to multitask and work under pressure.
- Familiarity with MS Office and CRM or logistics tracking tools.
- Positive attitude and team player.

Education :

- 12th Pass

What We Offer :

- Competitive salary + performance incentives
- Friendly and collaborative work environment
- Opportunity to grow in a quick-paced logistics company

Pay: ₹9,000.00 - ₹13,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Customer Support Associate (Hisar)
🏢 CourierKaro
📍 Hisar