We are looking for dynamic and customer-focused individuals to join our team as an International Customer Experience Executive. In this role, you will be responsible for delivering exceptional support to global clients through voice.
Key Responsibilities :
- Handle customer queries via calls in a professional manner
- Provide accurate information and effective solutions to customers
- Maintain high levels of customer satisfaction and service quality
- Resolve customer complaints within defined timelines
- Meet individual and team performance targets
- Maintain proper documentation of customer interactions
Eligibility Criteria :
- Education:HSC / Graduate (Any stream)
- Experience: Freshers & Experienced both can apply
- Excellent English communication skills (verbal & written)
- Comfortable working in rotational/night shifts
- Basic computer knowledge
Desired Skills :
- Solid communication and interpersonal skills
- Problem-solving attitude
- Ability to multitask and work under pressure
- Customer-centric mindset
- Team player with a positive attitude
Perks & Benefits :
- Attractive salary package + Incentives
- 5 days working
- Transport facility (as per company policy)
- Growth opportunities in international processes
- Friendly and qualified work environment