Job Summary : A Customer Care Executive is responsible for handling customer inquiries, resolving complaints, and ensuring a positive customer experience through effective communication and problem-solving.

Key Responsibilities :

- Respond to customer inquiries and provide accurate information
- Resolve complaints and troubleshoot issues efficiently
- Maintain records of customer interactions and transactions
- Follow up with customers to ensure satisfaction
- Escalate complex issues to the appropriate department
- Meet performance targets such as response time and customer satisfaction
- Maintain product/service knowledge to assist customers effectively

Required Skills :

- Robust communication and interpersonal skills
- Good problem-solving ability
- Active listening skills
- Basic computer knowledge (MS Office, CRM tools)




- Ability to handle pressure and manage multiple tasks
- Patience and empathy when dealing with customers

Qualifications :

- Minimum: 12th pass or Graduate (any field)
- Prior experience in customer service

Benefits :

- Provident Fund

Ability to commute/relocate:

- Ajmer Road, Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (preferred)

Education :

- Higher Secondary(12th Pass) (preferred)

Experience :

- 1 year (preferred)

Location :

- Ajmer Road, Jaipur, Rajasthan (preferred)

Work Location: In person

Pay: ₹13,000.00 - ₹15,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Care Executive (Jaipur)
🏢 Vedalex World Class Product
📍 Jaipur