Job Tittle : Customer Care Executive

Education : Graduation

Experience :Minimum 1 year

Shift : Day Shift

Job Summary : Key Responsibilities :

- Acquire new customers for Gold Loan products and achieve assigned sales targets
- Generate business through field marketing activities , local promotions, and branch catchment campaigns
- Build and maintain strong relationships with existing customers to drive repeat business and referrals
- Ensure continuous customer engagement through regular follow-ups and service support
- Maintain a healthy loan portfolio by monitoring ROI and controlling risk
- Handle interest collections and follow-ups to minimize NPAs (Non-Performing Assets)
- Provide after-sales service to enhance customer satisfaction and retention
- Coordinate with branch teams to ensure smooth loan processing and disbursement

Eligibility & Skills :





- Minimum qualification :Graduate (preferred) :

- Experience :1 years in Gold Loan / BFSI / Sales / Field Sales / customer support

- Solid communication and negotiation skills :

- Customer-focused, result-oriented, and self-motivated

- Knowledge of local market and catchment area is an advantage

Growth opportunities :

- Reputed and fast-growing NBFC brand :

- Attractive salary + incentives :

- Career growth opportunities in Banking & Financial Services :

- Structured training and performance-based rewards

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Care Executive (Rajkot)
🏢 Work Benches Technologies
📍 Rajkot