Job Title: US Banking Customer Support Executive (Voice Process | Pune)Job Summary

We are hiring experienced professionals for a US banking customer support role. The position involves handling inbound customer queries related to banking services, transactions, and digital banking platforms.

Key Responsibilities

- Assist customers with login issues, payments, and account-related queries
- Provide accurate information and resolve issues within defined SLAs
- Maintain proper documentation of all interactions in CRM systems
- Ensure end-to-end resolution and follow-ups
- Adhere to data security, compliance, and confidentiality standards

Eligibility Criteria (mandatory)

- Minimum 2+ years of experience in Banking Customer Service (BFSI)



or International BPO - Banking Process :

- Experience in voice support for banking clients :

- Good communication and customer-handling skills

- Familiarity with CRM tools and ticketing systems

- Basic understanding of internet banking / digital banking platforms

Pay: ₹40,000.00 - ₹75,000.00 per month

Advantages :

- Health insurance
- Provident Fund

Experience :

- US Banking: 2 years (required)
- Inbound Customer Service: 4 years (required)

Work Location: In person

📌 Us Banking Customer Support Executive (Inbound Process) (Aundh)
🏢 Vsynergize Outsourcing
📍 Aundh