We are seeking a friendly and proactive Customer Relationship Executive to manage client interactions, build long-term relationships and ensure high customer satisfaction.

Key Responsibilities

- Respond promptly to customer queries, complaints and service requests
- Maintain and update accurate customer records in CRM or internal systems
- Follow up with clients regarding payments, orders or service requests
- Build and nurture long-term relationships with customers to ensure loyalty and repeat business
- Coordinate with sales, accounts and operations teams to resolve customer issues efficiently
- Gather customer feedback and suggest improvements to enhance service quality
- Prepare regular reports on customer interactions, complaints and resolutions

Required Qualifications

- Graduate / Diploma (BBA, Commerce,



or related field preferred)
- Prior experience in customer service, client handling or sales support is an advantage
- Familiarity with CRM software or MS Office

Skills & Competencies

- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution ability
- Ability to multitask and manage time effectively

Experience

- Freshers can apply, but 1-3 years experience in customer handling is preferred

Phone Number : (phone hidden)

Pay: ₹15,000.00 - ₹20,000.00 per month

Perks :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Relationship Executive (Cre) - Hindi Language (Kazhakkoottam)
🏢 Virgin Power E Engineering Private
📍 Kazhakkoottam