JLL supports the Whole You, personally and professionally. Role Summary : Responsible for delivering premium workplace experience while managing front‑of‑house operations and coordinating soft services such as housekeeping, pantry, and lobby upkeep to ensure a seamless employee and guest experience. Key ResponsibilitiesOversee reception, helpdesk, lobby management, and guest experience. Coordinate soft services : housekeeping, pantry, meeting room readiness, and ambience management. Conduct regular floor walks to ensure cleanliness, hygiene, and service quality. Manage meeting room operations, events support, and employee engagement activities. Handle service requests, feedback, and escalations with timely resolution. Supervise experience associates and soft services staff for grooming, conduct, and performance. Liaise with housekeeping, security, and technical teams for smooth operations. Maintain MIS, daily reports, checklists, and service dashboards. Ensure adherence to brand standards, workplace aesthetics, and experience guidelines. Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive perks package that prioritizes mental, physical and emotional health. About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally. Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
📌 Facilities - Soft Services (Bengaluru)
🏢 JLL
📍 Bengaluru