Customer Support Executive (Cse) (Delhi)

Customer Support Executive (Cse) (Delhi)

12 Nov
|
Roar Education
|
Delhi

12 Nov

Roar Education

Delhi

Key Responsibilities :

- Handled a high volume of outbound calls to connect with and support students
- Met daily and monthly targets while maintaining consistent calling hours
- Addressed student queries related to academics, courses, and services
- Managed complaints and escalations with prompt and effective resolutions
- Conducted regular follow-ups to ensure retention and collect feedback

Requirements :

- 6 months-1 year of experience (EdTech preferred)
- Strong communication and active listening skills
- Problem-solving and conflict resolution ability
- Familiarity with CRM tools and call handling systems

Job Types : Fresher, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Advantages :

- Cell phone reimbursement

Work Location: In person

📌 Customer Support Executive (Cse) (Delhi)
🏢 Roar Education
📍 Delhi

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