Customer Service Representative (Inbound Sales)

Location: Noida, Uttar Pradesh Company: TELUS Digital

Job Type : Full-Time Shift: Rotational Shifts

Job Overview : TELUS Digital is hiring Customer Service Representatives (Inbound Sales) for its Noida location. We are looking for motivated and customer-focused professionals with experience in international voice processes. The role involves handling inbound calls, assisting customers, resolving queries, and driving sales performance.

Key Responsibilities :

- Handle inbound customer calls professionally and efficiently
- Understand customer needs and recommend suitable products or services
- Achieve individual sales targets and performance metrics
- Resolve customer concerns while ensuring high satisfaction levels
- Maintain accurate records of customer interactions in the system
- Follow company policies, quality standards, and compliance guidelines

Eligibility Criteria :

- Graduate or Postgraduate (any discipline)
- Minimum 1 year of experience in International Sales, Inbound Sales, or Voice Process




- Strong English communication skills (verbal and written)
- Sales-oriented mindset with good persuasion skills
- Comfortable working in rotational shifts
- Basic computer knowledge

Required Skills :

- Excellent verbal communication
- Active listening and problem-solving ability
- Ability to handle objections confidently
- Target-driven attitude
- Ability to work in a team environment

Why Join TELUS Digital :

- Opportunity to work with a reputed global organization
- Competitive salary with performance-based incentives
- Career growth and career development opportunities
- Supportive and professional work environment

Location: Infospace, Tower 6, Sector 135, Noida

For Referral and Enquiry: Jash Aswani Phone: +91 (phone hidden)

Pay: ₹350,000.00 - ₹500,000.00 per year

Benefits :

- Health insurance
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Service Representative (Noida)
🏢 TELUS Digital
📍 Noida