About the company : The company is one of the largest manufacturers, importers & exporters of

Marble. They have a variety of over 900 marbles, sourced from over 45 countries & exported to over 66 countries. They have completed over 50,000 projects, both

residential & commercial, for their domestic & international clients. They use

eco-friendly procedures to build their marbles & have over 150 dealers in India.

The work life will be :

- Monitor and manage customer inquiries received via CRM software, social media
- Make outbound calls to leads, prospects, and existing customers as part of

campaigns or follow-ups.

- Handle inbound calls from customers to address inquiries, provide

product/service information

- Update and maintain accurate customer records and interactions in the CRM

system

- Support the sales or service team by categorizing and qualifying leads
- Gather customer feedback and relay insights to the relevant departments.
- Maintain professionalism and courtesy at all times, ensuring a positive customer

experience.

Pay: ₹18,000.00 - ₹22,000.00 per month

Perks :

- Cell phone reimbursement
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Support Representative (Mumbai)
🏢 Mayvent Management
📍 Mumbai