Customer Success Associate (Pune)

Customer Success Associate (Pune)

12 Nov
|
MG Consulting Services Private
|
Pune

12 Nov

MG Consulting Services Private

Pune

Urgent Hiring | International Voice

- Insurance Process

Location: Viman Nagar, Pune

Role: Customer Support Associate / Senior Associate

Employment Type: Full-Time

We are looking for dynamic and customer-focused professionals with experience in International Voice (Insurance) Process to join our growing team!

Any Graduate (mandatory)

6 months - 1 year experience in International Voice

Process (Insurance preferred)

Excellent verbal & written communication skills

Strong customer handling & problem-solving skills

- Key Responsibilities: Handle inbound & outbound calls for

international insurance customers

Assist with policy details, coverage explanation,

claims, renewals & billing queries

Process policy updates, endorsements,

cancellations & renewals

Ensure compliance with insurance regulations & maintain quality standards

Achieve targets for call quality, productivity & customer satisfaction

Accurately document customer interactions

Preferred Skills:



Experience in US / International Insurance

Good listening skills & attention to detail Abilitv to work in a fast-naced environment

Achieve targets for call quality, productivity & customer satisfaction

- Accurately document customer interactions

Preferred Skills: Experience in US / International Insurance Process

- Good listening skills & attention to detail
- Ability to work in a fast-paced workplace
- Positive attitude & team spirit

What We Offer: Fixed 2 weekly offs (Saturday & Sunday)

Transport facility available

Attractive performance-based incentives v Competitive salary package

details on 90287 82658

Hiring #InternationalVoice #InsuranceProcess #PuneJobs #VimanNagar #CustomerSupport #UrgentHiring

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Customer Success Associate (Pune)
🏢 MG Consulting Services Private
📍 Pune

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