- Onboard new creators and guide them through the platform
- Build and maintain strong, long-term relationships with creators
- Support creators in improving their engagement and earnings
- Track creator performance and provide regular insights and feedback
- Resolve day-to-day queries and issues efficiently
- Act as a trusted advisor to creators
- Identify opportunities to enhance creator experience
Requirements :
- Experience in customer support, community management, or creator/talent management
- Excellent communication and interpersonal skills
- Strong problem-solving ability with a people-first approach
- Ability to manage multiple stakeholders simultaneously
- Proactive mindset with solid follow-up skills
- Comfortable working in a fast-paced, in-office environment
- Positive attitude, high energy, and willingness to learn