- Handle inbound leads and respond in a timely manner
- Understand customer needs and provide suitable solutions
- Communicate product details clearly and confidently
- Maintain accurate records of conversations and follow-ups
- Ensure high levels of customer satisfaction
- Strong verbal and written communication skills
- Ability to multitask and manage time effectively
- Prior experience in telecalling or customer support is an advantage
- Proficiency in regional languages such as Bengali, Assamese, and Odia is highly preferred
If you are passionate about customer interaction and delivering quality service, we would love to hear from you.