Relationship Manager (RM) - Job Vacancy

Company: JV Financial and Investment Consultant Pvt Ltd

Position: Relationship Manager (RM - May I Help You Counter)

Front Desk + Customer Conversion Role

JV Financial and Investment Consultant Pvt Ltd is hiring a smart, confident and customer-friendly Relationship Manager (RM) to manage the front desk and improve customer experience in our branch.

Job Location

Interview Venue / Office: JV Financial and Investment Consultant Pvt Ltd

NST Building, Yadav Mansion

Near Udan Library

Pindra Bazar, Varanasi - Uttar Pradesh

Branch Location: _ __

Salary & Incentives

₹12,000 per month (All Inclusive Salary)

₹10 Instant Bonus per File

Additional performance-based growth opportunities are available.

Key Responsibilities

1. Customer Handling & Guidance

Welcome all customers and visitors in the branch

Help customers fill the enquiry form

Guide customers to the correct Operation Manager (OM)

1. Front Desk Management

Offer water to customers

Arrange customers properly in the waiting area

Take feedback from customers before they leave

1. Calls & Communication

Receive all incoming calls

Make required outgoing calls

Conduct cross-verification calls when needed

1. Record Management

Maintain entry and dispatch of incoming and outgoing parcels

Keep proper records

1. Digital & Support Work

Create online meeting links when required

Send broadcast messages to staff and customers

Share offers, updates and birthday wishes

1. Voucher & Process Support

Prepare visiting charge vouchers

Submit vouchers to the Account Manager

After deposit confirmation, guide the customer to the Operation Manager





1. Recruitment Support

Collect resumes from job seekers

Provide interview information

Publish job vacancies on social media

1. Documentation & Coordination

Maintain proper filing and indexing of documents

Coordinate with the documentation consultant

1. Relationship Building

Build strong relationships with customers

Provide proper guidance and support

Performance Target

At least 80% of branch visitors must be converted into file bookings.

Important Condition

If the 80% conversion target is not achieved, the company may hold the salary or review the performance.

Eligibility Criteria

Minimum Qualification: 12th Pass / Graduate

Good communication skills

Ability to handle customers politely

Basic computer knowledge

We are looking for someone who: Can talk politely with a smile

Can convince and guide customers

Is active and alert

Can handle multiple tasks

Working Hours

9:00 AM - 7:00 PM

Saturday weekly meeting mandatory

Career Growth Opportunity

Based on performance, promotion opportunities include: Senior Relationship Manager

Operation Manager

What We Offer

Friendly work environment

Training and support

Growth opportunities opportunity

Performance-based incentives

How to Apply

Mobile / WhatsApp: (phone hidden)

Interview Venue

JV Financial and Investment Consultant Pvt Ltd

NST Building, Yadav Mansion

Near Udan Library

Pindra Bazar, Varanasi - Uttar Pradesh

Final Message

“You are the first face of the branch — your behaviour builds the business.”

Job Type : Permanent

Pay: ₹12,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Relationship Manager (Varanasi)
🏢 JV financial and investment consultant
📍 Varanasi