Job Summary : The Executive role in the Customer Service department is an entry-level position suitable for individuals with 0-1 years of experience. The role involves providing exceptional customer service and support to clients, resolving inquiries and issues efficiently, and ensuring customer satisfaction.
Roles and Responsibilities :
- Resolving customer complaints and issues in a timely manner
- Providing product information and assistance to customers
- Escalating complex issues to senior team members
- Maintaining accurate records of customer interactions
Qualifications :
- High school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced setting
- Basic computer skills
- Customer service experience is a plus
📌 Executive (Kolkata)
🏢 Ergode
📍 Kolkata
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