Role Overview

The Front Office Executive will be the first point of contact for customers visiting BreakProtection stores. This role is responsible for managing front-desk operations, handling customer interactions, coordinating with store teams, and ensuring a seamless and premium in-store experience. The position also includes basic administrative and operational support to ensure smooth store functioning.

Key Responsibilities1. Front Desk Management

- Greet and assist walk-in customers in a professional and courteous manner.
- Manage the reception/front desk area and ensure it is well-maintained at all times.
- Maintain visitor and customer records accurately.

1. Customer Interaction & Support

- Provide clear information about BreakProtection products, services, and offers.
- Assist customers with service coordination and appointment scheduling.
- Address basic customer queries and escalate complex concerns to the Store Manager.
- Ensure a positive and premium customer experience aligned with brand standards.

- Call Handling & Coordination

- Answer incoming calls and route them to the appropriate department.
- Follow up with customers for appointments or service updates when required.




- Coordinate effectively with sales and service teams to ensure smooth operations.

- Administrative & Store Support

- Perform data entry and update customer information in the system.
- Assist in billing coordination and basic documentation.
- Support store staff with day-to-day operational activities when required.
- Maintain basic reports as directed by the Store Manager.

Who We’re Looking For

- 0-3 years of experience in front office, receptionist, or customer service roles.
- Minimum qualification: 12th pass or Graduate.
- Strong communication skills (English and local language preferred).
- Basic knowledge of MS Office.
- Presentable, well-groomed, and customer-focused.
- Ability to multitask and handle high customer footfall efficiently.
- Positive attitude and team-oriented mindset.

Job Details

Job Type : Full-time Location : Bengaluru, Karnataka Work Mode : In person

Perks :

- Provident Fund
- Paid Time Off
- Performance Incentives (if applicable)

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

Benefits :

- Provident Fund

Work Location: In person

📌 Front Office Executive (Indiranagar)
🏢 Break Protection
📍 Indiranagar