We are looking for a smart and responsible Office / Store Executive to manage day-to-day office work, customer coordination, calling, and basic computer tasks at our Greater Noida West store.
Key Responsibilities
- Handle incoming and outgoing calls with customers, retailers, distributors, and service technicians
- Call customers for service follow-ups, AMC renewals, installation updates, and enquiries
- Communicate with retailers and distributors regarding orders, pricing, and availability
- Prepare basic documents using MS Word & MS Excel (billing details, customer records, daily reports)
- Maintain customer data, service records, and call logs
- Coordinate between office, technicians, and customers for service scheduling
- Handle walk-in customer enquiries at the store
- Support sales and service operations as required
Required Skills & Qualifications
- Basic computer knowledge ( MS Office - Word, Excel )
- Basic English writing and speaking skills
- Good Hindi communication skills
- Ability to manage calling work confidently
- Basic understanding of customer handling and coordination
- Experience in RO / service-based industry is a plus (not mandatory)