Location : Kolkata, Ballygunge (Hazra) Experience :

- 2-4 years of experience in Back Office, Order Processing, Logistics Coordination, Customer Support, or Operations.

Industry : Apparel / Garment / Fashion / E-commerce

Joining : As soon as possible

Job Summary

Key Responsibilities Order Processing

- Process customer orders accurately and ensure timely execution.
- Verify order details and coordinate with internal teams.
- Track order status and resolve processing issues.

Logistics Coordination

- Coordinate with courier partners and logistics providers for timely dispatch and delivery.
- Monitor shipments and update delivery status.
- Resolve logistics-related queries and delays.

Dashboard & Data Management

- Operate and update online dashboards with order, inventory, and dispatch details.
- Maintain accurate records using Google Sheets and MS Excel .
- Prepare daily, weekly, and monthly MIS reports.

Customer Interaction

- Handle customer concerns professionally and ensure prompt resolution.
- Maintain excellent customer service standards.

Administrative Support

- Coordinate with the warehouse, sales, and operations teams.
- Maintain documentation related to orders, dispatches, and inventory.
- Ensure accuracy in data entry and reporting.

EligibilityQualification

- Graduate in any discipline.

Experience





- Experience in the Apparel, Garment, Fashion, Retail, or E-commerce industry will be preferred.

Required Skills :

- Order Processing
- Logistics Coordination
- Dashboard Management
- Google Sheets
- MS Excel (VLOOKUP, Pivot Tables preferred)
- Data Entry & MIS Reporting
- Customer Service
- Valuable English Communication (Written & Verbal)
- Attention to Detail
- Time Management

Preferred Industry

- Apparel
- Garment Manufacturing
- Fashion
- E-commerce
- Retail
- Textile

Pay: ₹15,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Ballygunge, Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (preferred)

Application Question(s):

- Current Salary and Notice Period ?

Education :

- Bachelor's (preferred)

Experience :

- Back Office: 3 years (preferred)
- google sheets: 3 years (preferred)
- Microsoft Excel: 3 years (preferred)
- dashboard operations: 3 years (preferred)
- logistics coordination: 3 years (preferred)
- Apparel, Garment, Fashion, Retail, or E-commerce: 1 year (preferred)
- Order Processing & Logistics: 3 years (preferred)

Location :

- Ballygunge, Kolkata, West Bengal (preferred)

Work Location: In person

📌 Back Office Executive - Order Processing & Logistics (Ballygunge)
🏢 S Mehta E
📍 Ballygunge