Experience Required : 1-2 years in Sales and Customer Service
Roles and Responsibilities
- Customer Outreach : Call potential and existing customers to inform them about the apostille process, including the steps involved, the time required, and the cost associated with the service.
- Information Dissemination : Clearly explain the advantages of using the apostille service, ensuring customers understand why it is necessary for their documents to be apostilled.
- Customer Relationship Management : Maintain positive relationships with customers, providing excellent service and support throughout the apostille process.
- Follow-Up : Regularly follow up with customers to provide updates on the status of their documents and address any questions or concerns they may have.
- Sales Reporting : Track and report on sales activities and outcomes, including the number of calls made, leads generated, and sales closed.
- Target Achievement : Meet or exceed monthly sales targets and contribute to the overall growth of the company.
- Team Collaboration : Work closely with the processing team to ensure timely and accurate completion of the apostille service.
Required Experience
- Sales Experience : 1-2 years of experience in sales, preferably in a service-oriented industry.
- Customer Service : Proven experience in customer service,
with a strong ability to manage and resolve customer queries and issues.
- Communication Skills : Excellent verbal and written communication skills, with the ability to convey information clearly and persuasively.
- Organizational Skills : Strong organizational skills to manage multiple customer interactions and follow-ups efficiently.
- Tech-Savvy : Familiarity with CRM software and other sales tools to track and manage customer interactions.
- Goal-Oriented : Demonstrated ability to meet and exceed sales targets.
Benefits :
- Basic Salary : Competitive base salary with the opportunity to earn additional income through commissions.
- Commission : Attractive commission structure to reward high performance and sales success.
- Career Growth : Opportunities for professional development and career advancement within the company.
- Supportive Environment : Work in a supportive team environment with ongoing training and support.
Pay: ₹240,000.00 - ₹300,000.00 per year
Ability to commute/relocate:
- Nagavara, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (preferred)