We are a growing International BPO based in Ahmedabad, specializing in US Voice Process operations. We work with top-tier US clients to deliver high-quality customer service and lead generation support. If you have excellent English communication skills and are looking for stable night shift work, we invite you to join our professional team. - Key Responsibilities
- Handle inbound and outbound voice calls with US-based customers
- Generate leads and ensure consistent service quality
- Meet performance targets set for calls and conversions
- Maintain proper call documentation in CRM systems
- Follow standardized communication protocols and scripts
- Demonstrate professionalism and strong customer service in every interaction **- Fluent in English (spoken and written)
- Willing to work a full-time night shift (7:00 PM - 5:00 AM, Monday to Friday)
- Available to work from the office in Bodakdev, Ahmedabad
- Previous BPO or voice process experience is an added advantage - Benefits and Perks
- Fixed monthly salary with performance-based incentives
- Weekends off (Saturday and Sunday)
- Health insurance
- Paid sick leave
- Leave encashment benefits
- Career growth opportunities within the company
- Supportive and professional work workplace - Salary Criteria
- 15,000-20,000 + Incentives up to 10000 - Work Location
- Bodakdev, S.G. Highway, Ahmedabad
📌 Process Associate - Us Voice Ahmedabad Night Shift
🏢 Digitel Media
📍 Ahmedabad
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