Job Summary : We are looking for a warm, friendly, and professional Front Desk Associate to be the face of our hotel. You will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience. Your role will be key in making our guests feel welcomed and valued.

Key Responsibilities :

- Greet guests with a warm smile and professional attitude upon arrival.
- Check guests in and out efficiently and accurately using the hotel’s reservation system.
- Handle guest complaints or issues in a calm and helpful manner, escalating when necessary.
- Process payments, issue room keys, and maintain accurate records of guest information.
- Coordinate with housekeeping and other departments to ensure guest needs are met.
- Can connect with guest for their experience in hotel,



and tell them to review.
- Maintain a clean and organized front desk area.
- Uphold hotel policies and ensure a secure and welcoming environment.

Requirements :

- 12th pass or equivalent; hospitality certification is a plus.
- Previous experience in customer service or front desk roles preferred.
- Ability to multitask and remain calm under pressure.
- Basic computer skills and familiarity with hotel management software.
- Willingness to work flexible schedule, including weekends and holidays.

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits :

- Paid time off

Work Location: In person

📌 Front Office Executive (Female) (Rishikesh)
🏢 Hotel Rajdeep (Hotel Moksha)
📍 Rishikesh