Job DescriptionPosition: Back Office & Inbound Sales ExecutiveIndustry: HospitalityLocation: Hyderabad

Employment Type: Full-timeJob Summary

We are seeking a proactive and detail-oriented Back Office & Inbound Sales Executive for our hospitality operations. The role combines administrative/back-office support with handling inbound sales inquiries, converting leads into bookings, and ensuring smooth coordination between sales, operations, and customer service teams.

Key ResponsibilitiesInbound Sales

- Provide accurate information about rooms, packages, pricing, amenities, and services.
- Convert inquiries into confirmed bookings while achieving monthly sales targets.
- Upsell and cross-sell rooms, upgrades, add-on services, and packages.
- Maintain high standards of customer service and guest experience.

Back Office Operations

- Manage booking entries, confirmations, modifications, and cancellations in PMS/CRM systems.
- Prepare and maintain sales reports, MIS, and daily/monthly booking trackers.
- Coordinate with operations, front office, and finance teams for smooth booking fulfillment.
- Ensure accurate documentation, invoicing support, and payment follow-ups.
- Maintain customer databases and update records regularly.

Coordination & Compliance

- Follow company SOPs, pricing policies, and discount approvals.




- Ensure data accuracy and confidentiality at all times.
- Support audit requirements and internal reporting as needed.

Key Skills & Competencies

- Strong verbal and written communication skills.
- Customer-focused approach with sales orientation.
- Valuable organizational and multitasking abilities.
- Attention to detail and accuracy in data handling.
- Ability to work under pressure and meet targets.

Qualifications & Experience

- Graduate in any discipline (Hospitality/Hotel Management preferred).
- 1-3 years of experience in hospitality sales, reservations, or back-office operations.
- Familiarity with PMS/CRM systems and MS Excel.
- Experience handling inbound sales is an added advantage.

Key Performance Indicators (KPIs)

- Conversion rate of inbound inquiries.
- Monthly/quarterly sales targets achievement.
- Accuracy of booking data and reports.
- Customer satisfaction and response time.

What We Offer

- Competitive salary and performance-based incentives.
- Growth opportunities within the hospitality sales domain.
- Supportive and collaborative work environment.

Job Types : Full-time, Permanent

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Work Location: In person

📌 Back Office Executive (Hyderabad)
🏢 Blue Leaf Corporate Solutions
📍 Hyderabad