Job Title : Relationship Officer

Company : NEED82 Travels Pvt. Ltd. Location :Barasat, West Bengal Employment Type : Full-time

Job Summary-

Key Responsibilities-

- Build and maintain robust relationships with new and existing clients.
- Understand customer requirements and provide appropriate solutions or services.
- Act as the main point of contact between the company and clients.
- Handle customer inquiries, complaints, and service requests professionally.
- Coordinate with internal departments to ensure smooth service delivery.
- Maintain client records and update customer information in the system.
- Follow up with clients to ensure satisfaction and long-term engagement.
- Assist in promoting company services and identifying new business opportunities.
- Prepare reports related to client interactions and business development.

Required Skills & Qualifications-





- Bachelor’s degree in Business Administration, Marketing, Tourism, or a related field.
- Proven experience in customer relationship management, sales, or client servicing.
- Excellent communication and interpersonal skills.
- Strong problem-solving and negotiation abilities.
- Ability to handle multiple clients and tasks efficiently.
- Basic knowledge of MS Office and CRM systems is preferred.

Preferred Skills-

- Experience in tourism, travel, hospitality, or medical tourism industry will be an added advantage.
- Strong customer service orientation and ability to build long-term relationships.

How to Apply-

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹40,000.00 per month

Work Location: In person

📌 Relationship Executive (Barasat)
🏢 Need Eighty Two Forex and Travels
📍 Barasat