Key ResponsibilitiesTravel Operations Management

- Handle day-to-day travel operations including hotel bookings, flights, visas, transfers, sightseeing, and itinerary coordination.
- Coordinate with suppliers, DMCs, hotels, airlines, and travel partners to ensure smooth execution of services.
- Ensure timely confirmations, accurate documentation, and operational efficiency for all bookings.
- Resolve operational issues and provide prompt support to clients during the booking and travel process.

International Holiday Package Sales

- Handle sales for International Holiday Packages across destinations such as Bali, Thailand, Dubai, Singapore, Europe, Maldives, Vietnam, Turkey, Mauritius, and other global destinations.
- Work on leads assigned by the management/owner and convert inquiries into confirmed bookings.
- Understand customer requirements and provide customized travel solutions and holiday packages.

Client Coordination & Customer Service

- Handle customer queries, concerns, and escalations professionally and efficiently.
- Maintain regular communication with clients regarding quotations, bookings, payments, travel documents, and updates.
- Provide complete pre-sales and post-sales assistance to ensure customer satisfaction.
- Build strong relationships with clients to generate repeat business and referrals.

Vendor & Internal Coordination

- Coordinate with visa, accounts, and sales teams for smooth processing and service delivery.




- Maintain robust coordination with vendors and suppliers to ensure best pricing and service quality.

Reporting & Documentation

- Maintain proper records of leads, bookings, payments, and operational activities.
- Update CRM/sheets regularly with client and booking details.
- Prepare daily sales follow-up and operational reports for management.

Required Skills & Competencies

- Strong communication, negotiation, and customer-handling skills.
- Good knowledge of international travel destinations and holiday packages.
- Sales-oriented mindset with excellent convincing abilities.
- Ability to multitask and work under deadlines.
- Strong coordination and problem-solving skills.
- Proficiency in MS Office (Word, Excel) and travel booking portals.

Qualifications & Experience

- Minimum 3+ years of experience in Travel Operations, Holiday Sales, or Customer Handling.
- Prior experience in International Holiday Package Sales will be preferred.
- Graduate in any discipline preferred.
- Ability to independently handle leads and close sales effectively.
- Professional communication and strong follow-up skills.
- Positive attitude with customer-centric approach.
- Willingness to take ownership of both operational and sales responsibilities.

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits :

- Internet reimbursement
- Leave encashment

Work Location: In person

📌 Operation Executive (Delhi)
🏢 Flip Trip Holidays
📍 Delhi