We are hiring CRM Executive

About the Company

Manufacturing the steel trading industry, dealing in high-quality products such as TMT bars, structural pipes, angles, and channels. We are committed to delivering excellent customer service and building long-term relationships across the construction and infrastructure sector.

Job Summary

Key Responsibilities

Act as the primary point of contact for customer queries

Manage order processing, dispatch coordination & delivery tracking

Follow up on payments and ensure timely collections

Handle complaints and coordinate for quick resolution

Maintain accurate data in CRM, Excel, or Google Sheets

Provide product information and support the sales team

Monitor market trends, pricing, and competitor activity

Required Skills : Experience in CRM / Customer Support / Sales Coordination

Robust communication skills (Hindi & English)

Basic knowledge of steel products (TMT, pipes, angles, channels)

Proficiency in MS Excel / Google Sheets





Experience with CRM tools and order tracking systems

Good negotiation & client handling skills

Ability to multitask and manage priorities

Preferred

Experience in steel / construction / building materials industry

Understanding of local market trends

Why Join Us ?

Work with a growing and reputable company

Exposure to sales operations & CRM systems

Skill development in negotiation & market analysis

Supportive team with growth opportunities

Contact

Khushboo (phone hidden)

Nikhil (phone hidden)

Job Type : Permanent

Pay: ₹17,096.48 - ₹24,953.66 per month

Education :

- Master's (required)

Experience :

- CRM software: 4 years (required)
- Customer relationship management: 4 years (required)
- Customer acquisition: 4 years (required)
- Cold calling: 4 years (required)
- Customer service: 4 years (required)

Work Location: In person

📌 CRM Executive (Indore)
🏢 UJIT MARKETING
📍 Indore