Job Summary : Key Responsibilities :

- Handle inbound and outbound calls related to travel inquiries, bookings, and customer support.
- Assist clients in hotel reservations, cab bookings, and travel arrangements as per their requirements.
- Coordinate with hotels, cab operators, and travel partners to ensure smooth operations.
- Provide travel recommendations, package details, and cost estimates to customers.
- Address customer queries and resolve issues related to bookings in a timely and professional manner.
- Maintain accurate records of bookings, payments, and customer details.
- Stay updated with travel trends, hotel rates, and transportation options to offer the best solutions.
- Work closely with the sales and operations team to optimize service delivery.

Required Skills & Qualifications :

- Bachelor’s degree
- Strong communication and customer service skills
- Ability to multitask and work well in a team




- Attention to detail and a passion for travel
- Good negotiation skills to secure the best deals for clients.

Preferred but not mandatory :

- Experience in travel booking systems (Amadeus, Galileo, Sabre, etc.)
- Prior work experience in a travel agency or related field

Benefits :

- Market-competitive salary with incentives.
- Travel discounts and perks.
- Growth opportunities within the company.
- On-the-job training for freshers

Job Types : Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits :

- Paid sick time
- Paid time off
- Provident Fund

Experience :

- total work: 1 year (preferred)

Location :

- Shimla, Himachal Pradesh (preferred)

Work Location: In person

📌 Travel Agent (Shimla)
🏢 Planmans' Group
📍 Shimla