Job Title: Tele caller - Reservations & Sales

Department : Sales Location : Naad Wellness, Sonipat Industry : Wellness / Hospitality

About Naad Wellness

Naad Wellness is an integrated wellness ecosystem offering Ayurveda, Naturopathy, Yoga, and therapeutic wellness programs. We provide structured retreats and personalized wellness treatments in a premium healing environment.

We are looking for a confident and customer-focused Tele caller - Reservations & Sales to handle booking inquiries, support sales conversions, and deliver exceptional client service.

Job Summary

The Tele caller will be responsible for managing reservation inquiries, converting leads into confirmed bookings, handling customer queries, and ensuring smooth communication with clients. The role requires strong communication skills, persuasive ability, and a service-oriented mindset.

Key Responsibilities

Reservations & Sales

- Handle inbound and outbound calls for booking inquiries
- Explain wellness programs, retreat packages, and pricing details
- Upsell relevant packages and services to maximize revenue
- Convert inquiries into confirmed reservations
- Coordinate with operations team for room and treatment availability

Customer Service

- Answer guest queries regarding amenities, therapies, facilities, and policies
- Handle complaints professionally and escalate when required
- Maintain positive guest relationships

Communication & Follow-Ups

- Maintain proper records of leads and booking status
- Follow up with potential clients to increase conversion rate

Required Skills & Qualifications





- Minimum 1-3 years of experience in telecalling / reservations / hospitality sales
- Solid communication and interpersonal skills
- Good command of spoken and written English
- Basic understanding of sales processes and customer handling
- Ability to work in a target-driven environment

Preferred Qualifications

- Prior experience in hospitality, wellness, or hotel industry
- Experience handling booking software or CRM tools
- Pleasant personality with a customer-first approach

Key Competencies

- Persuasive Communication
- Sales Orientation
- Problem-Solving Ability
- Professional Telephone Etiquette
- Follow-up & Closure Skills

Why join Naad Wellness?

- Work in a future-focused wellness & healthcare ecosystem
- Peaceful work environment in India’s leading wellness brand
- Free meals, learning opportunities & supportive team
- Collaborative and mission-driven work culture
- Opportunity to work in a holistic wellness setting
- Competitive compensation
- Peaceful work environment in India’s leading wellness brand
- Free meals, learning opportunities & supportive teams

How to Apply

Pay: ₹17,000.00 - ₹22,000.00 per month

Benefits :

- Food provided

Ability to commute/relocate:

- Sonipat, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have minimum 1 year experience in telecalling / reservations / sales?
- Have you worked in hospitality, hotel, wellness, or healthcare industry?

Experience :

- Telecalling: 1 year (required)

Work Location: In person

📌 Tele Caller - Reservations & Sales (Sonipat)
🏢 Naad Wellness
📍 Sonipat