Location : Gurgaon Department : Sales / Customer Support Employment Type : Full-time
Job Summary : Key Responsibilities :
- Make outbound calls to potential customers to generate leads and sales
- Handle inbound calls and resolve customer queries effectively
- Maintain a database of customer interactions and follow-ups
- Explain products/services and convince customers to make a purchase
- Achieve daily/weekly/monthly targets
- Coordinate with the sales team for lead conversion
- Follow up with interested prospects in a timely manner
- Maintain professionalism and positive attitude during calls
Required Skills :
- Valuable communication skills (Hindi & English preferred)
- Basic computer knowledge (MS Excel, CRM tools)
- Strong convincing and negotiation skills
- Ability to handle rejection and pressure
- Active listening skills
Qualification :
- Minimum: 12th Pass / Graduate (preferred)
- Experience: 0-2 years in telecalling / customer service (Freshers can apply)